| Article Summary | The first seven seconds of interaction at a place of business sets the tone for either repeat visits or checking the store off the list of places to shop. Good customer service; simply makes sense for any place of business. |
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| Author(s) | |
| Subject(s) |
Customer service
| Type | Publication | Issue | Volume | Number | page |
|---|---|---|---|---|---|
| Column | Northern Iowan | Friday, April 17, 2009 | 105 | 50 | 4 |
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