Do good business manners mean good business? P.R. pro says definitely.
This content has not yet been digitized on IndexUNI. Please contact the SC&UA staff at libarchives@uni.edu for assistance.
Article Summary:
Pam Edwards says good manners have a definite effect on whether or not a store or company will receive our return business. Customers are demanding quality service, and to compete , businesses are using the personal touch to edge out the completion.